LiHO Delivery: Every Way to Get Your Cup

LiHO Opening Hours LiHO Toppings

LiHO Delivery Options Compared

ChannelPrice levelMembership points
GrabFoodAbove counter price, plus delivery feeNo
foodpandaAbove counter price, plus delivery feeNo
LiHO TEA SG appCounter priceYes, plus member deals

Not every outlet appears on every platform, and platform coverage varies by neighbourhood. If your usual outlet does not show up, it usually means that outlet is not on that platform, or it has paused orders during a rush, rather than LiHO delivery being unavailable in your area.

How LiHO Delivery Pricing Works

Three costs stack up on any LiHO delivery order, and knowing them stops the checkout surprise.

1. Menu prices are higher on delivery platforms. The same drink costs more on GrabFood, foodpanda and Deliveroo than at the counter or in the LiHO app. This is normal across Singapore food delivery, and it is the biggest of the three costs on multi drink orders.

2. A delivery fee applies per order. Typically a few dollars per order, moving with distance, demand and weather. Platform subscriptions (the unlimited style plans each service sells) cut or remove this fee for regular users.

3. Small orders can attract extra fees. Order a single Medium and the fees can approach the price of the drink itself. LiHO delivery only starts making sense from about two or three drinks upward, or when a platform voucher is doing the heavy lifting.

Our standing advice: before confirming a delivery order, glance at the total and compare it with the pickup price in the LiHO app. If you are within a five minute walk of an outlet, pickup wins almost every time, and you earn membership points on top.

Ordering LiHO Delivery

  1. Open GrabFood or foodpanda and search LiHO. Pick the outlet the app assigns or the nearest one to you.
  2. Build each drink fully: size, sugar level, ice level and toppings. Delivery orders cannot be fixed at the counter later, so check the customisations before checkout.
  3. For delivery, choose less ice (see the freshness tips below) and double check quantities on group orders.
  4. Apply any platform voucher shown in the app before paying. Vouchers are where delivery closes the gap on pickup.
  5. Track the rider in the app. Typical LiHO delivery takes roughly 25 to 45 minutes in built-up areas, longer at lunch and dinner peaks and in the rain.

If something arrives wrong, missing or spilled, report it inside the platform app straight away with a photo. Refunds and redelivery for LiHO delivery are handled by the platform, not by the outlet.

Keeping Delivered Drinks Fresh

Bubble tea travels better than most food, but thirty minutes in a rider bag is still thirty minutes. Four habits keep a delivered cup close to counter quality:

  • Order less ice
    Ice melts in transit and waters the drink down. Less ice means the melt lands closer to the taste you ordered, and our Drink Guide explains the ice levels in full.
  • Drink cheese foam and smoothies first
    CheezHO foam settles and smoothies separate as they sit. If your order mixes drink types, start with those and let the milk teas wait.
  • Avocado drinks are drink now drinks
    Avocado darkens and the flavour flattens with time. Delivered avocado is still good, but it is the one drink where pickup genuinely tastes better.
  • Pearls soften slowly, not badly
    Pearls keep acceptable chew for about an hour. Beyond that, any delivery drink is past its best, whoever made it.

When Pickup Beats LiHO Delivery

Delivery is the right call when it is raining, the group is big, or the nearest outlet is a real journey. Pickup through the LiHO app is the right call the rest of the time: counter prices, no delivery fee, membership points on every order, the S$1.90 member milk tea that delivery cannot give you, and a drink that was sealed about ninety seconds before you drink it. Most regulars end up using both: delivery for the lazy days, pickup for the routine.

Frequently Asked Questions

No. LiHO delivery runs through GrabFood and foodpanda. The LiHO TEA SG app is for order ahead pickup and membership, not home delivery.

Menu prices on the platforms sit above counter prices, and a delivery fee is added per order. That is the standard delivery model in Singapore. Counter prices live on our Menu and Prices page if you want to compare before you order.

No. Points and member deals, including the S$1.90 milk tea, belong to the LiHO app and in store orders where you show your member code. Platform orders sit outside the membership.

Plan for about 25 to 45 minutes in most areas. Lunch and dinner peaks, rain and far flung addresses stretch it. The app’s live tracking is the honest estimate for your order.

It depends on the platform and the outlet rather than on LiHO. Some platforms apply small order fees instead of a hard minimum. The total at checkout, including fees, is the number to judge by.

None are off limits, but avocado drinks and cheese foam drinks lose the most in transit. Pure teas and classic milk teas travel best.